b998's Privacy Policy — Your Data Is Our Responsibility

1. Introduction & Purpose

b998 is a safe and reliable online betting and casino platform operated for players in Bangladesh. We believe that personal privacy is a fundamental right of every user. The main purpose of this privacy policy is to clearly inform you about what types of information b998 collects, how that information is used, who it may be shared with, and what rights you have.

We are committed to complying with all applicable data protection regulations and we treat the security of your information as our highest priority. All data sent to and received from our site is protected through SSL encryption technology.

2. What Information We Collect

Various types of information may be collected when you create an account and use services on b998. Each category is described in detail below:

2.1 Information You Provide Directly

Information you provide yourself when you register with b998 or use our services:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (when identity verification is required)
• Payment information — bKash, Nagad, or Rocket number (no full card numbers are stored)
• Any messages you send to the support team

2.2 Automatically Collected Information

Some information may be collected automatically when you browse the b998 site:

• IP address and device identifier information
• Browser type, language settings, and operating system
• Pages visited, clicks, and navigation patterns
• Session duration and login times
• Data collected from cookies and similar tracking technologies

2.3 Transaction Information

Records of your deposits, withdrawals, and betting activity are stored for security and legal compliance purposes.

3. Purposes for Using Information

b998 uses collected information only for the following legitimate purposes:

3.1 Account Management & Identity Verification

To create and manage your account, to carry out the identity verification (KYC) process, and to confirm age — as b998 provides services only to those aged 21 or above.

3.2 Payment Processing

Your payment information is used to process deposits and withdrawals via bKash, Nagad, and Rocket, and to prevent fraud.

3.3 Customer Service & Support

Our 24/7 live chat and email support team uses your information to help resolve your issues. This is provided in both Bengali and English.

3.4 Security & Fraud Prevention

Relevant information is analysed to detect and prevent unauthorised access, fraud, money laundering, and other illegal activities.

3.5 Legal Compliance

Certain record-keeping and reporting may be required to comply with applicable laws and regulations.

3.6 Service Improvement

Anonymous aggregated data is analysed to improve the user experience on the b998 platform, develop new features, and resolve technical issues.

4. Sharing Information with Third Parties

b998 does not sell your personal information. However, there may be situations where sharing information with third parties is necessary:

4.1 Payment Processors

Necessary information is shared with the relevant mobile financial service providers to process transactions via bKash, Nagad, and Rocket. These organisations have their own privacy policies.

4.2 Technology Service Providers

We use trusted technology partners to operate the platform — such as hosting, cybersecurity, and analytics services. Strict confidentiality agreements are in place with these partners.

4.3 Legal Requirements

Information may be provided to authorities to comply with court orders, government directives, or applicable law. In such cases, b998 will always act within the law while protecting your interests as far as possible.

5. Cookies & Tracking Technologies

The b998 website uses cookies and similar technologies. Cookies are small data files stored in your browser.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, ensure security, and operate the platform's core functions. Disabling them will prevent the site from working correctly.

5.2 Analytical Cookies

These cookies are used to understand how users interact with our site. The data collected is anonymous and analysed in aggregate.

5.3 Cookie Controls

You can reject or delete cookies at any time from your browser settings. However, doing so may limit some functionality of the site.

6. Data Protection & Security

b998 has implemented industry-standard technical and organisational measures to ensure the security of your personal information:

• SSL Encryption: All data sent to and received from the site is encrypted using SSL/TLS technology, making interception by third parties extremely difficult.
• Secure Servers: Your data is stored in secure data centres with strict access controls.
• Access Controls: Only authorised staff can access your personal information, and they are bound by confidentiality obligations.
• Regular Security Audits: Our systems undergo regular security reviews to identify and address vulnerabilities.
• Data Minimisation: We collect only the information that is necessary — we avoid collecting anything beyond that.

However, transmitting information over the internet may not be completely secure. b998 takes every precaution, but it is not possible to give an absolute guarantee that all risks are entirely eliminated.

7. Data Retention Period

b998 retains your personal information only for as long as necessary. The retention period is determined based on the following factors:

• Duration of account activity — information is retained while your account remains active.
• Legal obligations — records of financial transactions must be kept for a specified number of years in accordance with applicable law.
• Dispute resolution — if any dispute or legal claim is ongoing, the relevant information will be retained.
• Even after an account is closed, limited information may be retained for security and fraud prevention purposes.

Once the retention period ends, your information is securely deleted or anonymised.

8. Your Rights

As a user of b998, you have the following rights regarding your personal information:

8.1 Right to Access

You can find out what information b998 holds about you and request a copy of that information.

8.2 Right to Rectification

If any information stored about you is inaccurate or incomplete, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, information needed to meet legal obligations may need to be retained.

8.4 Right to Restrict Processing

In certain cases, you can request that the processing of your information be restricted.

8.5 Right to Object

You have the right to object to the processing of your information for specific purposes.

9. Privacy of Minors

b998 provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors. Age is verified during the registration process.

If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

10. International Data Transfers

Our servers and technology partners may be located in various countries. Your information may need to be transferred internationally. Whenever such a transfer occurs, b998 ensures that:

• Adequate data protection measures are in place in the destination country.
• The receiving organisation maintains protection standards consistent with this privacy policy.
• The entire transfer process is secured with SSL encryption.

11. Third-Party Links & Services

The b998 platform may have connections to certain third-party services — such as payment gateways (bKash, Nagad, Rocket) and game software providers such as Pragmatic Play, Spribe, JILI, and others.

These third-party services have their own privacy policies, and b998 is not responsible for those policies. We recommend that you read their respective privacy policies before using these services.

12. Policy Changes & Updates

b998 reserves the right to change this privacy policy at any time. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, users will be notified by email or through a notice on the site.
• Continued use of the site after a change is considered acceptance of the updated policy.

The most recent version of the privacy policy applies at all times. We recommend visiting this page regularly.