b998's commitment to responsible play
b998 believes entertainment is truly enjoyable only when experienced with awareness and control. Your safety is our highest priority.
Responsible Gaming
What is responsible gambling and why does it matter?
Online betting and casino games are an exciting form of entertainment — but they also carry risk. At b998, we want every player to play with full awareness and within their own means. Responsible gambling means keeping entertainment as a source of enjoyment — not a cause of financial pressure or mental distress.
Gambling addiction is a real problem that can affect anyone's life. That is why b998 always keeps multiple protection tools active for its users — from setting deposit limits to full self-exclusion. Our 24/7 support team is always ready to assist you in Bengali.
On this page you can learn how to set your own playing limits, recognize warning signs, and seek help when needed. Remember — playing at b998 is entertainment, not a source of income.
Our protection tools
Deposit Limit
You can set a maximum cap on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and can only be increased after a 7-day waiting period.
Session Time Limit
You can set a time limit on how many hours you play in one go. When the set time is up, b998 will automatically alert you and, if needed, end the session.
Temporary Break (Time-Out)
If you want to take a short break, you can temporarily close your account for 24 hours up to 30 days. During this period you will not be able to log in.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, you can apply for permanent or long-term self-exclusion. Once activated, you will need to contact support to reopen your account.
24/7 Bengali Support
Our support team provides round-the-clock assistance in Bengali and English via live chat and email ([email protected]). Do not hesitate to reach out with any gambling-related concerns.
Age Verification
b998 only provides accounts to players aged 21 and above. Age verification may be requested at registration and at any time afterwards.
Recognize the signs of problem gambling
If you notice any of the following signs in yourself, please seek help.
Spending beyond your budget: You are spending more than your set budget and trying to chase your losses.
Losing track of time: You are not noticing how much time has passed while playing and are neglecting other responsibilities.
Secrecy: You are hiding your gambling from family or those close to you, or lying about it.
Financial pressure: You are gambling with borrowed money or by dipping into emergency savings.
Emotional distress: When you are not playing, you feel irritable, anxious, or depressed.
Impact on relationships: Gambling is creating tension in your family or social relationships.
Unable to stop: You cannot stop playing even when you want to, or you keep trying and failing.
10 tips for healthy play
Set your budget first. Before each session, decide how much you are willing to spend and stay within that limit.
Respect your time limit. Use a timer or b998's session limit feature to build the habit of not playing beyond a set time.
See it as entertainment. Do not expect to earn income from gambling — it is a form of entertainment, not a reliable source of income.
Do not try to chase losses. The tendency to place more bets to recover losses after a losing streak makes the problem worse.
Do not play after drinking alcohol or taking substances. Impaired judgment leads to weakened decision-making.
Take regular breaks. Take at least a 10-15 minute break every hour — get up, walk around, drink some water.
Let your family know. Tell someone close to you that you are playing — this creates transparency and accountability.
Do not play when under stress. Avoid making decisions when you are angry, sad, or under mental pressure.
Use b998's limit tools. The deposit limit and self-exclusion features are built specifically for your own protection.
Seek help. If something feels wrong, do not delay — contact the b998 support team and they will help without judgment.
b998's protection measures in detail
Deposit Limit
Set daily, weekly, and monthly deposit limits separately from your account settings. Reducing a limit is immediate, but increasing one requires a 7-business-day wait — this delay is there for your protection.
Session Time Limit & Reality Check
At set intervals, b998 will automatically remind you how long you have been playing and how much you have won or lost — so you can make informed decisions.
Time-Out (Temporary Break)
You can temporarily close your account for 1 day, 7 days, 14 days, or 30 days. During this time no bets or transactions will be possible. The account will reopen automatically when the period ends.
Self-Exclusion
You can apply to close your account for 6 months, 1 year, or permanently. To reopen your account while an exclusion is active, you must contact the support team and follow the designated process.
How do I use these tools?
After logging in to b998, go to your profile settings and open the "Responsible Gambling" section. From there you can easily manage all protection tools. For any issues, contact our 24/7 live chat or [email protected].
Need help? We are always
here for you
b998's Bengali support team is available 24 hours a day, 7 days a week via live chat and email to assist you. Do not hesitate to reach out with any gambling-related concerns.
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